Help Desk General Questions

General questions related to the help desk

How to open a help desk ticket?
A help desk ticket can be opened by clicking on the "New Support Ticket" button above.
Thu, Jul 25, 2019 at 11:53 AM
Do I get charged to talk to a live person or use the help desk?
We charge in 15 minute increments at our standard rate of $125 per hour.
Thu, Jul 25, 2019 at 11:55 AM